Mac Attack – Ibook Battery Replacement

Dsc00387I needed to buy a new battery for my ibook a few weeks back, because the one that came with the laptop has dwindled down to only holding a charge for about 20 minuets. A 20 min. life for a laptop battery pretty much sucks so I went to the apple store and bought a new one for $120. Well for some unknown reason Apple doesn’t recycle your old batteries so, I was left to consider what ecologically friendly way would be best for me to dispose of the old power pack. Well, much to Apple’s dismay I found Newer Tech an apple accessory store online that not only makes batteries that last longer than the standard Mac battery (up to 50%) they also give $20 to send in your old battery to have it recycled. So yesterday I wondered into the Apple store, a place I am liking less and less due to the apparent growing incompetence of its employees to return my battery. Oh and it was the 14th day I’d had the battery so I cut it close.

On the incompetence bit (a tangent), I really am beginning to wonder why Apple hires the people it does and how well they really train those people. It seems like every time I’ve gone in there in the last year, I’ve known more about the products than the sales people, and there’s been more than one occasion where they’ve just been wrong about what they’ve told me. For instance, they told me I could only upgrade my ibook G4 800 Mhz, to a 512mb of Ram. Making the total amount of ram, including the chip built in, just a little over 600mb. Well they were wrong, I was able to put in a 1GB chip along with the 125 chip so now my little laptop is more like a rocket-ship than a tricycle.

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Wess

…is the William R. Rogers Director of Friends Center and Quaker Studies at Guilford College in Greensboro, NC., PhD in Intercultural Studies from Fuller Theological Seminary, served as a “released minister” at Camas Friends Church, and father of three. He enjoys sketchnoting, sharing conversation over coffee with a friend, listening to vinyl and writing creative nonfiction.

4 thoughts on “Mac Attack – Ibook Battery Replacement”

  1. I have felt the same way about the Apple store as of late. I pretty much treat it just like Best Buy…I go in to have a look at something I am interested in, and then I will read up about it online at a reputable site. It is amazing that they know so little about their products or even the third party software that the Mac can use. You would think an Apple employee would love their product, use it quite often, and subscribe to some magazines that would inform them on things their Mac can do outside the Apple manufacturing realm. Oh well, thank goodness for the internet.

  2. I wonder if it has anything to do with the expansion of the Apple stores. There used to only be a handful of them and it was every Mac disciple’s secret dream to work at one. But now it seems like there are dozens of them (at least around here) and so it’s not so élite to work there anymore.

  3. yes, there are only a few, but it does seem like everyone who is in there as a sales clerk knows so little about the whole thing. It seems like on the guys at the genius bar know what’s going on. I do think that its being popularized, and because of this they have lowered the “techie” factor.

    Dino’s in Pasadena, East of Pasadena City College, is a great Apple support store and the guys there really know what they’re doing. Or so it seems.

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